What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number and the payment method you use — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers and session data to detect unusual access patterns and keep your
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account secure. Financial transaction records, including deposit and withdrawal timestamps, are retained for a minimum of five years to meet local financial reporting standards. Behavioural data such as pages visited and session duration is collected in anonymised form only and is never sold to third parties.
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Your eligibility to use certain account features depends on local law, and we adjust data-processing scope accordingly for Indonesian account holders, including those accessing the platform from Jakarta or Yogyakarta.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.